Max, formerly known has HBO Max, has top-rated content and some of the best features on the market for an on-demand streaming service. However, the price might be too much to handle for some cord-cutters who have already subscribed to half a dozen streaming services. If you’ve decided that it’s time to call it quits, here’s how to quickly and easily cancel an Max subscription.
How to cancel your Max subscription
Canceling your Max subscription should only take a few minutes, although there are some complications to consider, depending on what method you used to create your account. That said, here’s how to cancel a subscription if you’ve signed up through the standard method (through Max directly).
After you log into your account, do the following:
- Select the Profile icon
- Go to Subscription
- Choose Cancel Your Subscription
- Confirm your cancellation
And you’re done! As noted, the cancellation process is super easy. This process applies to using the mobile app, just go on our device’s browser to auth.max.com/subscription. Device cancellation options may be limited if you’re trying to access your user settings from other device apps, such as via Amazon Prime Video channels.
Can I cancel Max from AT&T?
If you created an Max account through AT&T, you can’t cancel. AT&T incorporates Max as part of the subscription package. As such, it’s a package deal that can’t be separated into individual parts. If you signed up for AT&T to get Max, you might want to instead cancel your AT&T subscription and get a different (lower cost) service. Or, you could sign up for DirecTV Stream, which does not include Max.
Can I cancel Max through Hulu or YouTube TV?
You can easily cancel Max if you’ve subscribed to it through Hulu, YouTube TV, Amazon Prime Video, or Apple TV.
Cancel Max through YouTube TV:
- Log into your account
- Go to your profile picture to access your Settings
- Go to Membership
- Next to Max, choose Cancel
- Confirm your cancellation
Cancel Max through Hulu + Live TV:
- Log into your account
- In the account settings, select Your Subscription
- Select Manage Add-ons, located next to Add-ons
- Find Max, and change the checkmark to an X
- Select Review Changes to confirm your cancellation
Cancel Max through Amazon Prime Video:
- Log into your Amazon Prime account
- Go to Manage Your Prime Video Channels
- Locate Max
- Click or tap on Cancel Channel and confirm the cancellation
Cancel Max through Apple TV channels
- Open Apple TV
- Go to your Settings page
- Select Users and then Accounts
- Locate the Max subscription
- Follow the instructions for cancellation
For any third-party subscription option not listed here, you can usually find the cancellation method through your service’s account settings.
Max is worth trying, but there are other viable alternatives
Max is a premium VOD platform with attractive titles and top-quality programming. Since it’s a service offered by Warner Bros, you’ll find many exclusives. Examples include Harley Quinn, The Last of Us, and The Flight Attendant. A huge selection of TV shows and movies in different genres is available, which is another reason to try Max.
If you used Max independently from a live TV streaming service and would like to see a cable-free option, don’t hesitate to try Sling TV. Even better, you can check our TV guide to see which channels are available and what they air at any moment!
Sam Cook • Author
Sam Cook is a full-time content strategist by day, a part-time freelance content writer since 2015. In another life, he was a high school English teacher for nearly a decade. Based in sunny New Orleans, he writes long-form educational content on technology, including Insurtech, Fintech, HRtech, and content streaming.
Davan Hamilton • Editor
Davan Hamilton is an editor and writer based in Jacksonville, FL. Holding a degree in Interdisciplinary Studies, her writing spans a wide range, from essays on film criticism and analysis to surreal poetry. Now, she works for Flixed as an editor, continuing to ignore the list of passion projects she’s accumulated. When she’s not glued to her computer, you can find her building endless amounts of Lego sets, binge-reading manga, or playing with (fighting) her cat.
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