STARZ is one of the largest movie streaming services in the US and sometimes you need a little assistance navigating it all. You can get customer support through STARZ using a few key sources. There's also a handy workaround that might get you phone support even faster.
Starz
Try 7 days free
- On demand content
- Stream on four screens
$8.99/month
Does STARZ have a knowledge base?
Yes. The STARZ knowledge base offers browsing options via categories and a contact us button at the bottom of the page. The categories include:
- Getting Started
- This covers starting a subscription and logging in afterwards
- Account Questions
- This covers billing and cancellations
- Affiliates
- This category offers articles answering why some titles cost extra or isn’t available through a cable/satellite provider
- General
- This answers a large range of questions like 4K offerings, new episode drops, getting merchandise from a show or movie, etc.
- Technical
- This category takes you to another list of categories. Some are device specific, like Chromecast or Google / Android, and some are more general, like Authentication and Application Performance
Does STARZ offer direct customer support?
STARZ’s knowledge base is quite extensive, but there’s always the chance that it won’t have an answer to your specific question. Or, you’d rather just speak to another person directly. You have three avenues for STARZ customer support:
- An email contact form on the website
- Live chat support on the website
- Twitter support @STARZhelp
Get helpful customer support and enjoy STARZ
There are plenty of ways to get the help you need with STARZ so you can get back to streaming your favorite shows and movies. If you don’t have STARZ and are still on the fence about it, try our free channel guide for STARZ to see all content currently playing or scheduled to stream live on STARZ. Also check out our full review of the service to get even more information.
Eric Liston • Author
Eric Liston is a content writer based in Columbus, Ohio. Since 2015, he’s been writing about technology, cord-cutting, and helping everyday people save money. He also has expertise writing about medicine, dentistry, insurance, and a variety of other industries. No matter what he’s writing, his focus is always on simplifying complex concepts and making them approachable for everyone. When he’s not slamming away on his keyboard at his home office, you’ll find Eric reading sci-fi novels, improving his disc golf game (he just hit his first 400-foot drive) and playing video games on his gaming PC.
Davan Hamilton • Editor
Davan Hamilton is an editor and writer based in Jacksonville, FL. Holding a degree in Interdisciplinary Studies, her writing spans a wide range, from essays on film criticism and analysis to surreal poetry. Now, she works for Flixed as an editor, continuing to ignore the list of passion projects she’s accumulated. When she’s not glued to her computer, you can find her building endless amounts of Lego sets, binge-reading manga, or playing with (fighting) her cat.
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